Serve as the primary point of contact for Spanish-speaking clients, handling inbound and outbound calls.
Organize information coming out of intake, track outstanding items, drive follow-ups to completion.
Support attorneys and paralegals with document preparation, e-filings as assigned, and backend case organization.
Flexner Houser Injury Law is a Wilmington, North Carolina personal injury firm. They are known for strong communication, responsiveness, and community involvement that extends beyond the courtroom. The firm has served North Carolinians for 25+ years.
Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, they deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities they serve.
Answer and manage a high volume of inbound calls from customers.
Assist clients with common insurance related requests, including payments, vehicle changes, policy updates, address verification, and basic coverage questions.
Process daily transactions and payments received from customers.
Inside Out Insurance is a fast-growing, full-service insurance brokerage based in Texas, serving a diverse customer base across auto, home, business, commercial, life, and health insurance lines. The company values reliability, professionalism, and excellent communication, especially because customer interactions require clear bilingual support in both English and Spanish.