Job Description
Empower specialists to deliver outstanding customer support for industry-leading 3D design, engineering, and entertainment software. Tackle customer challenges, drive proactive support programs, and influence service strategies—all while helping your team grow and succeed. Our ideal candidate gathers and analyzes the most critical information needed to understand problems and generates innovative ideas and solutions while ensuring customer issues are resolved, shaping an environment where people are empowered to step up and take responsibility. Lead the delivery of world-class technical support, investigate escalated issues, champion HR initiatives, and contribute to global projects to improve efficiency. Foster relationships to achieve customer satisfaction.
About Autodesk
Autodesk helps innovators turn their ideas into reality, transforming not only how things are made, but what can be made.