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Role Overview:
- Provide comprehensive student support across financial aid, accounts, and registration.
- Serve as a key contact for accurate guidance and issue resolution.
- Collaborate with internal teams to enhance student success.
Key Responsibilities:
- Assist students with financial aid, payments, holds, and registration.
- Review records, identify discrepancies, and coordinate solutions.
- Maintain documentation and compliance with institutional policies.
Requirements:
- Associate degree or equivalent with 2+ years in student services or financial aid.
- Strong communication, organizational, and problem-solving skills.
- Proficiency in Microsoft Office and ability to work independently remotely.
Benefits:
- Competitive hourly compensation ($19-$22) with remote work and flexible schedule.
- Medical, dental, vision insurance, retirement plan with employer match.
- Paid holidays, generous time off, tuition discounts, and wellness programs.
Partner Company
The partner company offers career-focused education programs to support student success. The organization fosters a collaborative and mission-driven culture, with a focus on remote work and innovation.