Catastrophe Claims Advisor

Role Overview:

• Manage moderate to complex property claims in a national catastrophe setting.
• Provide empathetic customer service and clear communication throughout the claims process.

Key Responsibilities:

• Investigate, evaluate, negotiate, and settle claims via phone and written correspondence.
• Interpret policy wordings, assess coverage, and document claim files thoroughly.
• Process payments and negotiate with insureds, contractors, and other parties.

Requirements:

• 3–5 years of experience in residential property claims, with CIP designation or enrollment.
• Proficiency in Xactimate and Guidewire, and strong negotiation skills.
• Ability to manage a high-volume claims environment (125+ pending claims).

Benefits:

• Fully remote work arrangement with flexible hours.
• Competitive annual compensation (CAD $66,200–$107,150) plus retirement savings and wellness allowance.
• Additional perks like employee discounts, tuition reimbursement, and a personal reflection day.