Customer Experience Engineer – Technical
Remote regions
GlobalBenefits
Unlimited PTO
16w maternity
16w paternity
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Customer Experience Engineering:
- Design and deliver advanced technical sessions for platform, DevOps, and security audiences.
- Create structured enablement series aligned to customer maturity stages.
- Develop repeatable technical learning paths beyond onboarding.
Structured PoCs & Applied Architecture:
- Design scalable PoC frameworks for independent or cohort-based execution.
- Define technical success criteria and evaluation benchmarks for adoption scenarios.
- Translate Docker capabilities into practical architectural patterns.
Technical Content & Thought Leadership:
- Produce deep technical assets like recorded walkthroughs and architecture guides.
- Build assets that support customer journey stages and remove technical blockers.
- Act as field-informed voice into Product and Engineering.
Technical Advisory & SE/SA Overflow Support:
- Serve as SME for non-support technical questions beyond standard documentation.
- Provide architectural guidance across secure build pipelines and container security.
- Partner with Sales Engineers and Post-Sales teams for technical continuity.
Docker
Docker is a developer tooling platform trusted by over 20 million monthly users, enabling software building, sharing, and running through products like Docker Desktop and Docker Hub. The company is a globally distributed, remote-first team of hundreds focused on containerization and AI-driven development workflows.