Self-Pay Collections Specialist

Follows-up, collects and resolves all outstanding self-pay accounts receivable. Performs a variety of duties including accounts receivable follow-up, customer service, correspondence response and daily reconciliation of activities. Meets guidelines to ensure timely and accurate reimbursement for all self-pay accounts. Ensures that self-pay accounts are handled in a customer service oriented manner that accomplishes the goal of collecting monies due to PHS, while at the same time, preserving the positive image of PHS that exists in the community. Responsible for assisting patients to identify any eligible means of financial assistance or, if none apply, working with the patient to make acceptable payment arrangements.