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What you’ll do at Figma:
- Help drive the company's customer education strategy by working with the team to build structured curricula that guide customers from their first login to advanced, high-value workflows
- Develop and maintain a portfolio of education content across formats and channels that iterate quickly alongside the product
- Partner with cross-functional teams to ensure education initiatives support product launches, adoption goals, and key customer milestones
We'd love to hear from you if you have:
- Have 5+ years of experience in customer education, enablement, or instructional design within a SaaS or product-led environment
- Can translate complex or technical concepts into clear, actionable learning experiences
- Are highly organized and excel at building scalable systems, including campaign and content calendars
Figma
Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.