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Responsibilities:
- Manage incoming messages in our message center
- Ensure timely followup on messages in your personal queue
- Collaborate across teams on clinical and operational workflows
Requirements:
- Clinical experience and expertise serving the trans and queer communities
- Excellent decision-making skills and communication
- Active MA certification (through the American Association of Medical Assistants preferred)
What You'll Bring:
- Ability to communicate clearly and compassionately with a wide variety of patients and coworkers
- Desire to ensure all questions from a patient are answered completely
- Great organizational and time management skills that allow for timely completion of tasks and patient follow-up
FOLX Health
FOLX Health is the leading health and wellness platform for LGTBQIA care, providing end-to-end services virtually and in person. They foster a culture of reliability, transparency, access, and agency, trusting their team to achieve individual goals.