Customer Operations Associate
Benefits
Unlimited PTO
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Deliver a Standout Client Experience:
- Bring empathy, clarity, and energy to every interaction.
- Serve as a trusted guide for clients during onboarding.
- Answer questions and resolve issues across channels (phone, text, email, chat).
Required Qualifications:
- Disciplined and driven with a bachelor’s degree or equivalent work experience.
- Familiar with individual Coverage HRAs, their regulatory requirements.
- 2+ years in customer service or operations experience.
Who Thrives Here:
- Mission-driven and motivated by impact.
- Someone who gets sh*t done (and does it well).
- Empathetic and genuinely cares about others.
Vitable
Vitable is a health benefits platform that aims to make healthcare better for employers of everyday workers. They bring accessible, high-quality care to over 85 million uninsured and underinsured Americans and are growing rapidly, looking for eager team members who are hungry for change.