Customer Experience Associate (PST)
Benefits
Unlimited PTO
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Responsibilities:
- Answer customer calls and reply to email inquiries.
- Act as point of escalation for complex customer and process issues.
- Resolve high-priority customer escalation.
Requirements:
- 1-3 years in a customer experience-related role.
- Proficient using platforms such as ZenDesk, Salesforce, Microsoft Office and Google Workspace products.
- Stellar written and verbal communication skills.
Perks & Benefits:
- Comprehensive medical, dental, and vision package.
- Flexible PTO
- Free Nutrafol subscription
Nutrafol
Nutrafol is a company that creates clinically tested products for hair growth and provide support for people at every step of their hair journey. They embrace individuality and differences, leading by example, and empowering themselves and others with their passion for wellness and innovation.