Support Engineer, VIP
Benefits
Unlimited PTO
Similar Jobs
See allTechnical Account Manager, Automattic Special Projects Team
Automattic
India
WordPress
Project Management
Customer Success
Technical Support Engineer
Pressable
Latin America
WordPress
PHP
Grafana
Freelance Web Developer - Wordpress
Jobgether
India
WordPress
PHP
JavaScript
WordPress Designer (Elementor Expert)
Jobgether
India
WordPress
HTML/CSS
SEO
Web Developer II
CALSTART
US
WordPress
PHP
JavaScript
Responsibilities:
- Provide advanced technical support through Zendesk tickets and calls.
- Handle escalated customer issues with complex debugging and incident response.
- Investigate issues by reviewing logs, analyzing codebases, and collaborating with engineering.
Requirements:
- Hands-on experience with WordPress development and troubleshooting.
- Strong knowledge of WordPress core, hooks, filters, and WP-CLI.
- Proficiency in HTML, CSS, PHP, JavaScript, and familiarity with REST APIs and Git.
Benefits:
- Salary range $55,000–$85,000 USD annually.
- Fully remote work environment.
- Open vacation policy with unlimited PTO.
Jobgether
Jobgether provides AI-powered job matching services to connect candidates with hiring companies. They operate globally and focus on streamlining the application process through technology.