This role ensures customers' success by delivering high-quality support and technical guidance, acting as a bridge between customers and internal teams. You will provide insight into technical challenges while ensuring a seamless support experience. Key responsibilities involve troubleshooting complex issues, documenting solutions, and collaborating with various teams to drive customer success.

Provide technical support and troubleshooting for web applications, ensuring seamless user experiences. You will be responsible for providing Level 3 support for web applications built with React and Node.js, addressing complex technical issues and resolving them efficiently. You will also stay up-to-date with the latest trends in web development and support best practices.