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What you'll do:
- Own results and relationships for 4–5 high-value Shopify brands (5M+/year), handling the most complex strategic challenges.
- Develop advanced retention strategies and playbooks — writing your own copy and directing creative to make it bang.
- Mentor specialists on the team, contribute to process improvements, and represent OKTOBER in complex client negotiations.
What we're looking for:
- 4+ years hands-on Klaviyo experience with agency or 8-figure+ brand background.
- Expert-level retention strategy and full-funnel thinking — not just email metrics.
- A proven relationship builder who operates with strong business acumen and can mentor those around them.
What you'll get:
- Competitive salary.
- Generous paid time off.
- Fully remote — work from wherever you do your best work.
- Clear growth path, plus access to all tools, data, courses, and coaches you need to succeed.
OKTOBER
OKTOBER is a fast-growing Shopify Retention Agency that helps brands optimize customer retention and email marketing. The company has a small, collaborative team that values autonomy and direct access to founders.