Seasonal Product Support Associate - East Coast
Benefits
Unlimited PTO
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Role Overview:
- Deliver high-quality support to users with high-volume operational tasks.
- Work with spreadsheets, user systems, and ticket workflows.
- Report to Product Manager, Operations.
Qualifications:
- Bachelor’s degree or experience in customer service or technical support.
- Strong problem-solving, attention to detail, and multitasking skills.
- Comfort with data and basic technical systems.
Compensation & Benefits:
- Salary of $50,000 per year.
- Benefits include 401k, flexible vacation, medical/dental/vision, and learning opportunities.
- Remote work with East Coast hours required.
Culture & Values:
- Team of motivated staff committed to purpose and belonging.
- Focus on equal access, inclusive community, and human-centered design.
- Intentionally recruit diverse identities and experiences.
Wayfinder
Wayfinder, founded at Stanford d.school, develops future-readiness curriculum for K-12 education to help students build meaningful lives. The company is a small but growing team of motivated staff committed to purpose-driven work, inclusion, and doubling its impact annually.