Seasonal Product Support Associate - East Coast

Wayfinder

Benefits

Unlimited PTO

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Role Overview:

  • Deliver high-quality support to users with high-volume operational tasks.
  • Work with spreadsheets, user systems, and ticket workflows.
  • Report to Product Manager, Operations.

Qualifications:

  • Bachelor’s degree or experience in customer service or technical support.
  • Strong problem-solving, attention to detail, and multitasking skills.
  • Comfort with data and basic technical systems.

Compensation & Benefits:

  • Salary of $50,000 per year.
  • Benefits include 401k, flexible vacation, medical/dental/vision, and learning opportunities.
  • Remote work with East Coast hours required.

Culture & Values:

  • Team of motivated staff committed to purpose and belonging.
  • Focus on equal access, inclusive community, and human-centered design.
  • Intentionally recruit diverse identities and experiences.

Wayfinder

Wayfinder, founded at Stanford d.school, develops future-readiness curriculum for K-12 education to help students build meaningful lives. The company is a small but growing team of motivated staff committed to purpose-driven work, inclusion, and doubling its impact annually.

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