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Leadership:

  • Effectively manage the pod to create a positive team member experience aligned with company objectives.
  • Build and maintain individual development plans, coaching cadences, and mentorship for every member.
  • Drive performance management using the ARC framework and deliver timely, direct feedback.

Client Oversight:

  • Provide executive-level oversight for client accounts, including direct hands-on support for the pod's most complex accounts.
  • Act as Account Director on select single-channel clients and primary point of escalation for client concerns.
  • Track client churn trends and intervene early where risk signals appear.

Product Innovation:

  • Lead channel-specific product development through structured innovation efforts and knowledge-sharing.
  • Evaluate new tools, platforms, and partners, building the business case for adoption.
  • Leverage AI tools to optimize workflows, surface insights, and improve performance.

Power Digital

Power Digital is a tech-enabled growth firm at the intersection of marketing, consulting, and data intelligence, igniting revenue and brand recognition for leading and emerging companies worldwide. We are a people-first firm with a scalable brand, culture, and services, valuing diversity in backgrounds and experiences.

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