Director of Lifecycle & Retention Marketing

ARMRA

Remote regions

US

Benefits

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Lifecycle Strategy & Execution:

  • Lead lifecycle strategy and manage daily execution across email, SMS, and loyalty programs.
  • Build robust email & SMS strategy focusing on personalized messaging and churn prevention.
  • Implement all aspects of email deployment process from audience pulling to monitoring.

Customer Segmentation & Personalization:

  • Develop customer segmentation strategies to improve targeting and personalization.
  • Identify actionable business cases for high-value retention opportunities.
  • Engage users with personalized content across web and app touchpoints.

Performance Analysis & Optimization:

  • Create and monitor KPIs to analyze engagement across customer journey.
  • Conduct A/B tests to determine effective strategies and messaging.
  • Proactively communicate retention KPIs and goals with executive team.

ARMRA

ARMRA is a health and wellness company founded by Dr. Sarah Rahal, offering colostrum supplements with 400+ bioactive nutrients to restore cellular health. The company is a mission-driven team of builders, resilient and direct, seeking individuals who take ownership and thrive on challenges.

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