Senior Technical Writer

Roles and Responsibilities:

• Develop and maintain high-quality technical documentation.
• Collaborate with technical and non-technical teams.
• Manage the documentation lifecycle for multiple projects.

Qualifications:

• A minimum of 4 years of technical writing experience.
• Bachelor's degree in Technical Communication, English, or Journalism.
• In-depth knowledge of ServiceNow and experience documenting managed services.

Why AHEAD:

• We value and benefit from diversity of people and ideas.
• We encourage cross department training and development.
• We sponsor certifications and credentials for continued learning.