Senior Director, Account Management

Role Purpose:

• Join us on a mission that matters.
• Corporate buyers, hyperscalers, and developers all need better tools and trusted partners to navigate an accelerating clean energy market.
• The Account Management team is the engine that turns subscriber relationships into long-term retention and recurring marketplace activity.

Duties and Responsibilities:

• Build and operationalize a renewals motion that works across developer, buyer, advisor, and data center segments.
• Increase the rate at which active accounts submit projects, issue buy-side RFPs, respond to surveys, and contribute market signals to the LevelTen ecosystem.
• Install consistent account management playbooks, QBR cadences, and customer health-scoring practices.

Qualifications:

• Demonstrated ability to lead teams, extract complex challenges, and distill them into clear management recommendations and actions.
• Demonstrated ability to think strategically with the end in mind and develop plans that meaningfully impact an enterprise customer engagement function.
• Excellent executive communication, stakeholder management, and customer-facing presence with senior buyers, developers, and partners.