Senior Customer Engineer
Benefits
Unlimited PTO
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Pre-sales
Day-to-day:
- Partner with Account Directors on pre-sales motions for new customer acquisition and expansion.
- Lead onboarding for strategic customers, including planning, implementation, integrations, and training.
- Identify expansion opportunities across underutilized features and untapped products.
Who You Are:
- You're a builder, not a maintainer, energized by defining new paths.
- You're genuinely AI-curious and use AI tools to accelerate your work.
- You have 5-8 years in customer-facing technical roles and deep hands-on experience with web technologies.
About Pendo:
- Founded in 2013 by former product managers, Pendo's mission is to improve society's experience with software.
- Pendo is one of the fastest-growing startups, supported by top-tier investors.
- Core values include Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Compensation & Benefits:
- OTE range $193,393 - $241,742 with 70/30 split.
- Includes employer-heavy coverage, strong 401(k) match, equity, and flexible time off.
Pendo
Pendo was founded in 2013 by former product managers to help companies understand and improve their software. It is a fast-growing startup supported by top investors like Battery Ventures and Salesforce Ventures, with a culture that values bias to act and team collaboration.