Lead a team of Customer Engineers accountable for customer health, retention, and expansion outcomes.
Coach and develop Customer Engineers through feedback, performance management, and individual development plans.
Run the operational cadence, including account reviews, pipeline syncs, escalation triage, and AI adoption.
Pendo is a product analytics and digital adoption platform founded to improve software experiences. It is a fast-growing startup backed by leading investors, with a hybrid culture and values like 'Bias to Act' and 'The Team is Pendo'.
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers, leveraging industry knowledge and best practices.
Provide hands-on support to internal teams, external partners, and customers during implementation of Talkdesk products.
Drive post-implementation success and customer adoption by providing strategic guidance and actionable recommendations.
Talkdesk pioneers Customer Experience Automation (CXA) to redefine how brands interact with customers through AI. They have a global team of courageous innovators, fostering an inclusive culture where diverse perspectives drive success.
Lead and grow the Source CS team, building a culture of experimentation and shared learning.
Manage strategic Source accounts, driving retention and expansion through renewals, forecasting, and account health.
Turn Source use cases into results by leading discovery workshops, pilots, and agent building.
Webflow is the agentic web marketing platform that helps organizations build, manage, and optimize high-performing web experiences. The company values grit, speed, and craft, fostering a culture of innovation and customer trust.
Own technical execution for deploying Talkdesk's Agentic AI platform into strategic enterprise customers.
Design architectural blueprints for AI agent solutions and manage cross-system dependencies.
Mentor junior FDEs and drive alignment with customer engineering executives.
Talkdesk is an AI-first customer experience company, providing an agentic AI platform to transform enterprise customer interactions. Our global team of innovators is building AI-first solutions that put empathy, trust, and transparency at the center of every interaction.
Partner with Account Executives to develop sales strategies and build prospect confidence in Impact.com's platform.
Lead consultative discovery, customized demos, solution scoping, and technical RFP responses.
Create reusable sales assets and bring customer/industry requirements back to product teams.
Impact.com is the world's leading commerce partnership marketing platform, helping brands manage affiliate, creator, and customer referral partnerships. Trusted by over 5,000 global brands, it offers a flexible, well-being-focused culture with Responsible PTO and generous parental leave.
Serve as a trusted technical advisor to Enterprise customers, helping them integrate Chromatic into their workflows.
Troubleshoot complex technical issues and design tailored solutions for customer needs.
Partner with Customer Success and Sales to drive adoption and identify expansion opportunities.
Chromatic builds developer tools that help teams integrate and maximize value from Storybook and Chromatic. As a growing, fast-paced company, it values empathy, collaboration, and solving complex problems.
Serve as a hands-on technical resource for complex customer programs, turning requirements into production-ready solutions.
Build and troubleshoot integrations using REST APIs, HTTP, JSON, webhooks, and authentication.
Optimize AI-powered customer experiences and virtual-agent workflows by testing prompts and analyzing logs.
Remote-first technology company focused on AI-powered customer experiences, contact center technology, and enterprise deployments. Its culture is collaborative and inclusive, emphasizing innovation, creative problem solving, and customer relationships.
Work closely with Product, UX, Support, Marketing, and Sales to build in-product guides and messaging that support the full customer lifecycle.
Write clean JavaScript, HTML, and CSS to create custom Pendo guide layouts, interactive UI elements, and dynamic targeting logic.
Manage messaging projects end-to-end, including requirements gathering, reporting on guide success, and making data-driven recommendations.
Constant Contact provides tools and services that help small businesses, entrepreneurs, nonprofits, and individuals grow online. The company fosters a culture of diversity, inclusion, and professional development, with a focus on enabling customer success.
Own the most challenging customer technical problems with deep-dive troubleshooting and analysis.
Act as the customer's advocate to ensure their issues influence product and engineering roadmaps.
Author technical content and lead internal tooling development with a strong AI focus.
Wiz provides an AI-powered cloud and application security platform that connects code, cloud, and runtime. Trusted by over 65% of the Fortune 100, the company values world-class talent and fosters a creative, high-impact culture.
Drive account expansion by engaging Talent Acquisition and Engineering stakeholders.
Own the full sales cycle from prospecting to renewals and client QBRs.
Collaborate with Marketing and Customer Success on new business opportunities.
CoderPad provides an IDE-like platform for technical interviews, helping teams evaluate candidates fairly. With 3,800+ customers in 165+ countries, it is a global leader in the technical hiring space.
Design end-to-end technical solutions integrating Ada's AI Agent with client systems like CRMs and contact centres.
Lead technical deep dives with client business and engineering teams, turning business goals into clear technical requirements.
Drive complex pre-sales deals from scoping to production, serving as the trusted technical advisor to clients and Customer Success.
Ada is an AI customer service platform that helps enterprise brands automate and personalize customer interactions at scale. Established in 2016 with over $250M in funding, Ada has powered 5.5 billion+ interactions and values personal growth and continuous improvement.
Own the full growth engine from top-of-funnel awareness to qualified pipeline creation across paid, organic, lifecycle, and product-led channels.
Partner with Sales, Product, and executive leadership on GTM priorities, website performance, and investment allocation.
Build a rigorous experimentation culture and lead a high-performing growth organization across demand gen, analytics, and lifecycle.
Pendo is a software company founded in 2013 by former product managers to help companies understand and improve product success. It is one of the fastest-growing startups, supported by top investors, with a culture defined by core values like Bias to Act and Maniacal Focus.
Founding Solutions Engineer to build Synthesia's pre-sales function in North America.
Partner with Account Executives, Customer Success, and Product Marketing to run discovery, deliver demos, and scope POCs.
Act as trusted advisor to executives and technical buyers, translating requirements into business value.
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017 and headquartered in London, the company has raised over $530 million from premier investors and operates across Europe and the US.
Own the technical vision and architecture for cresta.com, including CMS evolution, component systems, and localization infrastructure.
Develop, configure, and deploy custom AI agents on Cresta's platform for marketing use cases, taking them from prototype to production.
Partner with brand, design, and marketing ops to instrument GTM stacks and ship SEO/AEO programs with solid engineering practices.
Cresta unlocks the potential of customer experience by using an AI platform with conversational agents, human augmentation, and conversation intelligence. Founded from Stanford AI Lab with over $270M in funding, the company works with leading enterprises and is driven by a culture of innovation and AI-native thinking.
Own the technical sale end-to-end, from discovery and solution design to demos, POCs, and the technical close.
Act as a strategic deal partner with Account Executives, proactively driving deal strategy and technical follow-through.
Help buyers build with AI, sharing expertise on agents, LLMs, and MCP while representing Tray externally.
Tray.ai provides an enterprise orchestration platform for data and AI, unifying AI agent building, MCP governance, integrations, and automation. A remote-first company trusted by Cisco, Airbnb, FedEx, and Capital One, it has been named a Gartner Visionary for iPaaS.
Bridge product strategy and technical execution to rapidly design and validate payment solutions.
Leverage AI-powered tools and strong technical skills to build functional proof-of-concept features.
Collaborate with merchants, engineering, and sales partners to turn feedback into working products.
The company builds modern payment technology solutions for merchants across mobile, desktop, and hardware platforms. It offers an inclusive, collaborative culture with a diverse team of innovators focused on delivering tangible results.
Own the technical sales cycle by engaging with customers to understand business challenges and design tailored AcuityMD solutions.
Deliver compelling demos, proofs of concept, and RFI/RFP responses while collaborating with the Sales team on account strategy.
Bring customer feedback to Product and Engineering teams to drive innovation and represent AcuityMD at industry events.
AcuityMD is an AI-powered platform for MedTech companies to identify target markets, surface opportunities, and accelerate adoption of medical technology. Trusted by over 500 MedTech companies, it is a high-growth startup backed by leading investors, with a collaborative, inclusive culture focused on innovation.
Lead and develop a high-performing team of Solutions Engineers in the Central region.
Define technical strategy for prospect and customer engagements, including demos and workshops.
Partner with Sales and Product to drive adoption of Glean's Work AI platform.
Glean is a Work AI platform providing intelligent search, AI assistants, and scalable AI agents for enterprises. With 1,000+ employees across 25+ countries, it fosters a culture of innovation and AI fluency.
Lead end-to-end development of product features from design through deployment and ongoing support.
Architect and build scalable backend services and APIs using TypeScript/Node.js.
Collaborate cross-functionally with Product, Design, CX, and Integrations to deliver customer-facing functionality.
Meadow is a modern payments platform for higher education that simplifies the entire student financial experience. They are a highly ambitious, talented team transforming the $600 billion higher education payments industry.
Lead deal teams to win new engagements by proposing architecture, shaping scope, and earning technical trust.
Represent 8th Light in the market through talks, writing, and in-person events to build relationships.
Shape the firm's go-to-market direction and sharpen service offerings around AI and platform expertise.
8th Light is a technology solutions provider that partners with organizations to solve meaningful challenges through digital product strategy, AI, and engineering. Founded in 2006, the company fosters an open, collaborative culture grounded in honesty and continuous learning.