Senior Solutions Architect
Remote regions
CanadaBenefits
Unlimited PTO
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About the Role:
- You'll own solution architecture for complex deals and lead technical deep dives with clients.
- You'll design bespoke integrations, build POCs, and drive them to production with engineers.
About You:
- You have 6+ years in customer-facing technical roles and strong experience with APIs, auth, and scaling.
- You're hands-on with Python/JavaScript, cloud services, and AI agent tooling, and you communicate well.
Outcomes:
- Shape pre-sales technical approaches and unblock clients before issues become risks.
- Provide confident technical answers and turn repeat solutions into reusable patterns.
Benefits:
- Unlimited vacation, comprehensive health/dental/vision, wellness account, and remote-first flexibility.
Ada
Ada is an AI customer service platform that helps enterprise brands automate and personalize customer interactions at scale. Established in 2016 with over $250M in funding, Ada has powered 5.5 billion+ interactions and values personal growth and continuous improvement.