Technical Account Manager

THE ROLE:

• Serve as a trusted technical advisor helping enterprise customers maximize the long-term value, resilience, and efficiency of their infrastructure investments.
• Partner directly with customer infrastructure leaders and cross-functional teams across Everpure, including Customer Services, Engineering, and Sales.

WHAT YOU’LL DO:

• Provide strategic technical guidance and lifecycle planning for enterprise accounts, developing technical roadmaps.
• Proactively assess infrastructure health, capacity trends, and technical risks to recommend improvements in availability, resilience, and disaster recovery readiness.
• Guide customer adoption of Everpure capabilities and infrastructure modernization initiatives to improve operational efficiency and scalability.

WHAT YOU BRING:

• 8+ years of experience in enterprise infrastructure, technical account management, or related technical roles.
• Deep technical expertise in enterprise storage architectures, including SAN/NAS environments, object storage, high availability, and performance optimization.
• Proven ability to analyze infrastructure telemetry, assess technical risks, and evaluate dependencies across operating systems, virtualization, networking, and multi-vendor environments.