Senior Business Analyst (Salesforce)

We’re midway through migrating our global operations to Salesforce as our core CRM. About 1,000 users are live today, with ~700 more to onboard. We’re rolling out market by market and business line by business line. We’re hiring a Senior Business Analyst to turn business needs into clear, testable requirements and keep sprints supplied with Definition-of-Ready work. You’ll map processes, define data and non-functional requirements, partner closely with Product, Architecture, Admins, and Engineering, and lead UAT with stakeholders and the CoE—so we can deliver consistently as the rollout scales. This role involves requirement collection/alignment, owning requirements from intake to DoR, partnering with architects/engineering to align on solution design, and supporting PM on requirements discovery with stakeholders. The candidate will also define data models/taxonomies, prepare data mapping and support migration/cutover planning, and contribute to Business and Technical refinement meetings as well as Prioritisation sessions. Drive continuous improvement: templates, standards, and ways of working across teams.