Director, Data Strategy & Services

ServiceNow

Remote regions

North America

Salary range

$173,300–$238,300/yr

Benefits

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What You'll Do:

  • Own the roadmap for CDP, identity resolution, and data enrichment to enable marketing operations and revenue teams.
  • Lead identity graph expansion and drive data quality SLOs for real-time personalization and attribution accuracy.
  • Enable AI/ML at scale by ensuring data pipelines support predictive scoring and churn models.

Who You Are:

  • Experienced in leading data strategy, CDP implementation, and MarTech operations in B2B SaaS.
  • Fluent in modern GTM stacks including CDP, CRM, MAP, ABM, and analytics.
  • Able to translate complex data challenges into simple, usable capabilities for marketing and sales.

Why ServiceNow:

  • We are a global market leader with over 8,100 customers, including 85% of the Fortune 500.
  • We offer a flexible remote work environment and comprehensive benefits.

ServiceNow

We are a global market leader providing an intelligent cloud-based platform that connects people, systems, and processes to empower organizations. We serve over 8,100 customers, including 85% of the Fortune 500, and foster a culture of innovation and purpose to make the world work better.

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