Renewals Specialist

We’re looking for a motivated, collaborative, and customer-focused Renewals Specialist to join our team. In this role, you’ll drive the renewals process end-to-end, strengthen relationships with customers and partners, and help ensure Halcyon’s customers continue to succeed against ransomware. You’ll work closely with Sales, Customer Success, and Channel teams to protect and grow recurring revenue while shaping scalable processes for the future. Responsibilities include owning the full renewals lifecycle, building strong customer relationships, partnering with internal teams to maximize retention and identify expansion opportunities, collaborating with distributors and resellers, proactively identifying at-risk accounts, and refining renewals processes.