Head of Care Services

This role is responsible for ensuring that every patient who interacts with Color receives high-quality, compassionate care and support, while continuously improving patient experience, team scalability, and operational efficiency. Reporting to our Chief Operating Officer, you will help shape the team culture, hire/coach/develop team members, and collaborate cross-functionally to enhance our patient experience and service model. You’ll bring expertise in leading, building and scaling healthcare service operations to our fast-growing environment and demonstrate a deep commitment to human-centered care. You will be critical to making Color a standard bearer of quality cancer care before, during and after a cancer diagnosis, and support the demonstrable impact of a virtual cancer care model on cancer outcomes for patients and populations.