Job Description
The Product Solution Engineer will act as the primary point of contact for customer issues related to marketing product such as social planner, email builder, affiliate manager, blogs, ad manager, brand board, chat widget, countdown timer, and AI products inside marketing. Responsibilities include handling customer tickets promptly resolving issues effectively, collaborating with development and support teams to diagnose, troubleshoot, and resolve issues. Also maintain detailed records of customer interactions and resolutions in our ticketing system etc.
About HighLevel
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence.