Database Support Engineer
Remote regions
GlobalBenefits
Unlimited PTO
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Customer Success:
- Provide technical support to customers facing database and platform issues.
- Translate complex technical concepts into clear, actionable guidance.
- Collaborate with customers to understand their use cases and optimise their implementations.
Database Excellence:
- Troubleshoot and optimise PostgreSQL and TimescaleDB performance issues.
- Help implement database solutions, including Timescaledb features like hypertables, compression strategies, and continuous aggregates.
- Analyse complex query execution plans and resolve performance bottlenecks, including best practices, backup/restore, migrations, etc.
Platform & Infrastructure:
- Investigate issues across the full stack — from application layer to database internals.
- Integrate and troubleshoot platform features.
- Support internal team knowledge sharing.
Tiger Data
Tiger Data empowers developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. A globally distributed, remote-first team, they are committed to direct communication, accountability, and collaborative excellence.