Source Job

US

  • Owns member value realization.
  • Serves as the primary steward of member retention and renewal strategy.
  • Ensures engagement is intentional, sequenced, and responsive to institutional context.

Customer Service Salesforce Communication Relationship-building

4 jobs similar to Director, Coalitions & Member Experience

Jobs ranked by similarity.

US Unlimited PTO

  • Hold accountability for Unit Renewal and Net Revenue Retention across a portfolio of high-value members.
  • Develop tailored servicing strategies that align offerings to members' evolving business and impact priorities.
  • Establish high standards for account planning, renewal strategies, and member communications.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$110,000–$140,000/yr
US Unlimited PTO

  • Manage a portfolio of assigned accounts and build long-term relationships.
  • Provide strategic guidance and ensure customers maximize their ROI.
  • Identify growth opportunities and negotiate renewal contracts.

Civitas Learning helps colleges and universities apply their vast student data to maximize institutional impact and improve student outcomes. They have an all-in-one Student Impact Platform which creates actionable insights, with adaptable analytics based on models built for each institution and higher education expertise.

US Unlimited PTO

  • Develop student personas to enable curated opportunity recommendations.
  • Equip Springboard Fellows and campus engagement staff to deliver persona-based leadership support locally.
  • Use data insights to continuously refine personas, curation strategies, and engagement approaches.

Hillel International enriches the lives of Jewish students and is the largest Jewish campus organization in the world, present at nearly 1,000 colleges and universities across North America and around the world. Their mission is to create lasting connections with every Jewish student and train them to become the next Jewish leaders.

$70,000–$100,000/yr
US

  • Stay closely connected to school partners to support ongoing use of Diffit.
  • Help partners reach early milestones that set the foundation for long-term adoption.
  • Proactively check in with partners to understand goals, usage patterns, and opportunities to increase impact.

Diffit is an AI-powered platform helping educators instantly adapt and differentiate instructional resources for all learners. They create tools that save teachers time, support diverse learning needs, and help every student access grade-level material.