Director of Telehealth Clinical Operations

Telehealth Platform Strategy & Operations:

• Build a scalable operational model capable of supporting rapid volume growth and new care modalities.
• Lead the operational design, implementation, and optimization of Everly’s telehealth platform.
• Own platform and vendor management and consolidation.

Cross-Functional Leadership Responsibilities:

• Work closely with Product, Engineering, Data, and AI teams to drive seamless end-to-end telehealth workflows and system integrations.
• Collaborate with commercial and business leadership to ensure telehealth infrastructure aligns with growth forecasts and partner commitments.

Clinical Quality & Compliance Responsibilities:

• Develop and maintain operational processes that support high-quality clinical documentation, regulatory compliance, and risk adjustment accuracy.
• Enhance clinician training, and build quality oversight baked into workflows.