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Functional Areas of Responsibility:
- Ensure seamless, compliant onboarding from first interest through clinical engagement
- Build efficient pathways that connect patients, clinicians, and support teams with clarity and speed
- Deliver exceptional service and outcomes to our partners, meeting defined SLAs and fostering trust
Leadership Responsibilities:
- Work cross functionally to build the operational frameworks, workforce models, and technologies required to support a patient population significantly larger than today
- Lead the shift to an omni-channel, patient-preferred experience incorporating chat, voice, messaging, and automation
- Cultivate a culture of leadership, resilience, accountability, and continuous learning
Form Health
Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team.