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THE ROLE:
- Own the core of the agent platform, defining what agents can do and how customers see performance.
- Set the roadmap for platform expansion and build measurement systems.
- Work forward deployed with customers to scope and ship improvements.
WHAT YOU'LL DO:
- Run full launch cycles from internal testing to GA with customer enablement.
- Demo platform wins to customers and co-sell alongside sales.
- Design and run journey-level A/B tests across agent flows.
WHY SIENA:
- Real ownership of problems, not tasks, with autonomy and trust.
- Work that ships quickly to real consumer brands.
- A category we are creating with unsolved problems and cutting-edge models.
Siena
Siena is the Agent of Record for CX, built for consumer brands like Spanx, FIGS, Brooklinen, and Grüns. It runs a connected multi-agent stack on a shared intelligence layer. We are a small, fully distributed global team with low ego, high standards, and a fast clock.