Job Description
We’re looking for a motivated and high-potential Digital Success Account Manager to join our Customer Success & Retention team. As a Digital Account Manager, you’ll manage a global portfolio of lower-spend customers within our Digital segment, where companies can range in market sizes from Enterprise, Midmarket, Small-Medium Business (SMB), and even Very Small Business (VSB). These customers do not have a dedicated Customer Success Manager, so your work will be critical in driving product adoption, customer experience, identifying & driving growth opportunities, and supporting renewals and retention. You will own a $3M book of business, covering assigned territories, and find avenues to drive revenue growth and mitigate revenue loss, hitting monthly, quarterly, and annual targets.
About Secure Code Warrior
Secure Code Warrior is making the world more secure by changing the way developers write code and increasing a developer's secure coding skills.