Technical Account Manager Architect - AMER
Remote regions
North AmericaBenefits
Unlimited PTO
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Role Overview:
- Work with strategic enterprise users, customers, and prospects on onboarding and POCs.
- Provide L3 support and escalation oversight for enterprise customers.
- Assist with hiring and mentoring new team members.
Responsibilities:
- Deliver consultative support and project guidance as part of a 50/50 split between case-initiated work and TAM functions.
- Be present for global 24x7 support with required on-site travel up to 35%.
- Develop documentation, knowledge base articles, and reference architecture.
Qualifications:
- 5+ years of experience in Technical Account Management, Professional Services, or Senior Support.
- 5+ years implementing scalable, fault-tolerant distributed DBMS.
- Expertise with public cloud providers (AWS, GCP, Azure) and their IaaS offerings.
ClickHouse
ClickHouse is one of the most innovative and fast-growing private cloud companies, recognized on the 2025 Forbes Cloud 100 list. With more than 3,000 customers and ARR growth over 250% year over year, the company leads the market in real-time analytics, data warehousing, observability, and AI workloads.