Manager, Digital Renewals

We’re looking for people who are driven, deeply passionate about their craft, and ready to dive in and help build on our incredible momentum and our purpose to make the world more efficient, safe, and sustainable. The renewals manager will work closely with broader sales and customer outcomes organizations to ensure a high-value customer experience at the time of renewal. The position requires strong direction and client hands, priority management, and operational excellence. This role is metrics-driven and responsible for strong financial results for their team. In this role, you will: Sales Execution: Deliver against targets on a team and individual level, unblocking deals and ensuring Operational Excellence : Own team forecasting with clear rationale and scenario planning, proactively inspect pipeline health, and drive accountability through team coaching. Ensure accurate renewal results aligned with forecasts and proactively share back customer trends. Process Optimization : Help create and uplevel current processes, driving continuous improvement of processes and systems Team Engagement : Foster engagement and clarity by setting priorities, leading team communications, and partnering cross-functionally with CS, Sales Ops, and Deal Desk to remove barriers to execution. Leadership: Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Team Building : Hire, onboard, develop, and lead an inclusive, engaged, and high-performing team