Support Desk Specialist

The Support Desk Specialist provides first tier support for colleagues and patients for all IT related items via multiple channels for break/fix issues, inquiries, or requests. Provides IT system optimization, documentation and communication with colleagues and patients to resolve basic technical support issues. HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage. Paid Time Off (PTO) combines vacation, sick, and personal days into one balance. Retirement benefits include HSHS contributions. Education Assistance benefits include up to $4,000 of educational assistance each calendar year and tuition discounts to select colleges. Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption. Other benefits include a wellness program, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, and discount program.