Job Description
The Healthcare Customer Service Rep role involves making outbound calls to patients, members, and customers to schedule appointments for preventative health screenings and assess for high risk. You will have a passion for helping patients make decisions that will enhance their healthcare experience. You will also be making welcome calls and assisting members and patients with benefits and insurance information, as well as conducting surveys. The position requires a High School Diploma or GED, strong computer experience, experience with Microsoft Outlook and Word, excellent customer service skills, and the ability to adhere to daily schedules and duties.
About Carenet Health
Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey.