Job Description
Own the onboarding journey for new clients from post-sale through successful implementation. Act as the main point of contact during the first 30–60 days of the customer lifecycle, ensuring clients are not only up and running on our platform but fully empowered to use it effectively. This role requires strong technical acumen, excellent time and project management skills, and outstanding communication abilities.
Deliver engaging, tailored training sessions for new clients to ensure strong product adoption. Educate users on platform features, integrations, and best practices. Lead technical onboarding and configuration of new client accounts. Recommend configurations, integrations, and workflows tailored to client needs.
About Workwize
Workwize is a fast-growing SaaS platform revolutionizing how companies manage and support their distributed workforces.