CX Resource & Staffing Manager, EMEA
Remote regions
EuropeBenefits
Unlimited PTO
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Some Examples of our Projects:
- Supporting staffing across Professional Services and Education Services engagements by aligning resource availability, skills, timing, and regional requirements
- Improving resource request workflows, allocation data quality, and reporting practices so delivery leaders can make faster, better-informed staffing decisions
What you'll do:
- Manage staffing and allocation activities across assigned EMEA engagements, matching available resources to project requirements, schedules, and regional considerations.
- Maintain resource allocations in Kantata and quickly identify scheduling conflicts, coverage gaps, and changes that could affect delivery plans.
- Monitor utilization and allocation health, surfacing over-allocation, under-allocation, and bench risks early so teams can respond in time.
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