Deliver concierge-level support to customers, differentiating Twist Bioscience as a biotech leader. Interact with customers engaged in genetics research at universities and in the private sector. Achieve high customer satisfaction scores and drive loyalty to our products.
Source Job
Europe
Salesforce
Zendesk
G-Suite
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Europe
- Achieve quarterly and annual revenue targets.
- Develop and manage key relationships with new and existing customers.
- Maintain awareness of the competitive landscape and provide customer feedback.
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA and works in service of people who are changing the world for the better.
Europe
- Creates and validates sales orders.
- Coordinates internal and external requests.
- Collaborates with internal and commercial teams to fulfill orders.
Twist Bioscience synthesizes genes, oligo pools, DNA libraries and NGS products.
US
- Respond to customer inquiries and maintain records.
- Monitor the status of biopharma commercial projects in real-time.
- Develop a biopharma menu of services with accurate pricing to support customer quotes.
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA, providing precision at a scale that is otherwise unavailable to its customers. They serve people who are changing the world for the better in industries such as healthcare, agriculture, chemicals and data storage.