Job Description
Acquire and develop trust relationships with a portfolio of major clients (global institutional/VIP clients). Expand the relationships with existing customers by sustained communication, understanding of their needs. Build key customer service processes and systems, formulating management rules, and tracking the status of key customers. Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions and product feedback. Work remotely in a global team that covers all parts of the world, where you will get to travel and meet and attract your clients at bespoke events.
About Binance
Binance is a leading global blockchain ecosystem behind the worldβs largest cryptocurrency exchange by trading volume and registered users.