Job Summary:

The Customer Success Team helps SmithRx’s clients derive the full value of their PBM services.
They build and manage effective relationships with customers’ operational leadership.
They identify risks to client satisfaction proactively.

What you will do:

Complete reporting and data requirements based on client and team needs.
Responsible for completing data audit requests.
Support ad-hoc projects assigned by leaders.

What you will bring to SmithRx:

1-2+ years operational or customer service/support experience in the PBM or health care industries.
Ability to communicate and articulate complex data, member scenarios effectively.
Self-starter and self-motivator.

SmithRx

SmithRx is a rapidly growing, venture-backed Health-Tech company that aims to disrupt the Pharmacy Benefit Management (PBM) sector. They have hundreds of thousands of members onboarded since 2016 and pride themselves on a mission-driven and collaborative culture.

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