Support Engineer

As a Support Engineer at Clutch, you’ll play a key role in helping our clients succeed. From handling technical tasks and troubleshooting issues to managing incidents, you'll be the go-to person for diagnosing problems, making configuration and decisioning workflow changes, pulling data reports, and ensuring clear, professional communication that builds trust with our partners. You'll work regularly with logs, run scripts, generate data reports, and dive deep into technical troubleshooting—perfect for someone who enjoys rolling up their sleeves and digging into complex systems. This role also includes participating in a rotating on-call schedule during weekends or holidays to support incident communications, when needed. This position is ideal for someone with strong technical skills, excellent communication abilities, and a natural problem-solving mindset—someone who thrives on supporting both customers and teammates.