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About the Role:
- Lead the technical direction and evolution of Phone Billing, a mission-critical component.
- Drive 1-2 high-impact initiatives end-to-end, from problem definition to rollout.
- Work hands-on with technologies like NestJS, Firestore, MongoDB, PostgreSQL, Redis.
Responsibilities:
- Own the end-to-end technical health of Phone Billing, identifying bottlenecks and technical debt.
- Architect for massive scale, handling billions of monthly events.
- Drive observability and resilience, evolving monitoring and alerting strategies.
Requirements:
- 8+ years of backend engineering experience with 2+ years in a Staff role.
- Deep expertise in distributed systems, event-driven architectures, and async job processing.
- Proven experience with idempotency, exactly-once semantics, and reconciliation.
Preferred Skills:
- Experience with usage-based billing or metering engines.
- Exposure to telecom trust and compliance regimes.
- Experience building provider-agnostic integration layers.
HighLevel
HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs. With over 2,000 team members across 10+ countries, it's a global, remote-first organization built for speed and ownership.