Lead implementation and integration efforts for fraud and compliance products. Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success. Own public-facing SDKs, APIs, integration guides, and support documents. Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities.
Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables. Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology. Provide product feedback to internal stakeholders.