New Client Value Partner-Public Sector

As a Client Value Partner, you will be the accountable lead for customer success, acting as the trusted advisor for strategic customers. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business. You will mobilize the necessary Celonis resources and drive measurable business impact across various processes and industries to accelerate the adoption of our platform. The CVP will champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation. You will be responsible for the end-to-end customer value journey, influencing key customer stakeholders through executive communication, product knowledge, and industry/domain expertise. You will organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services. You will also act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.