Digital Client Success Manager

Encoura

Remote regions

US

Salary range

$70,000–$85,000/yr

Benefits

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Role Overview:

  • Act as the primary strategic and operational contact for assigned digital marketing clients.
  • Ensure successful campaign execution, strong client relationships, and measurable performance outcomes.

A Day in the Life:

  • Lead day-to-day management of client portfolios, coordinating with Creative, Data Operations, and Digital Operations.
  • Monitor campaign pacing, KPIs, and optimization opportunities while delivering actionable insights.

About You:

  • 5+ years of experience in digital marketing, campaign management, or client success.
  • Strong understanding of digital marketing solutions and major advertising platforms.

Role Progression:

  • Within 1 month, complete onboarding and shadow experienced team members.
  • Within 3 months, co-manage assigned accounts and participate in client meetings.
  • Within 6 months, fully own client relationships and campaign execution.

Encoura

Encoura empowers students and institutions to create meaningful connections and make informed decisions through data-driven solutions. Since 1972, the company has grown into a leading provider of enrollment, research, marketing, and student success services for higher education.

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