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Job Overview:
- Manage OTC and PTP processes for a global life sciences company.
- Oversee BPO service delivery for collections, customer queries, and credit limits.
Qualifications:
- Experience managing or working closely with a BPO or shared service centre is essential.
- Excellent communication and stakeholder engagement skills.
Key Responsibilities:
- Approve credit limits and follow up on outstanding invoices proactively.
- Collaborate with cross-functional teams to resolve disputes and improve processes.
- Ensure accurate month-end close and internal controls compliance.
LGC
LGC is a global life sciences tools company helping to improve human health and the safety of our planet. Our products support genomic analysis to quality assurance in food, medicines, and the environment, powering critical decisions daily.