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  • Approve customer credit limits and proactively contact clients to follow up on outstanding invoices.
  • Collaborate with Sales, Customer Service, and Legal to resolve billing disputes and improve customer experience.
  • Ensure accurate month-end close activities including AR, AP, and bad debt reconciliations.

Collections Stakeholder Engagement Attention To Detail

20 jobs similar to OTC and PTP Manager

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Global

  • Support the Collections Department with daily administrative and customer communication tasks.
  • Contact customers regarding outstanding balances and provide payment follow-ups.
  • Document interactions and update payment status accurately.

SnappyCX is a customer experience company that provides virtual assistant and collections support services. With a remote-first culture, the company values flexibility and professionalism.

$400–$550/mo
Global

  • Follow up with customers on open and overdue invoices and escalate complex cases.
  • Coordinate with Universities, Student organizations, and companies on invoice payments while tracking metrics.
  • Apply check, Venmo, and card payments, including discounts and refunds, to invoices.

Fresh Prints deeply values the long-term contributions of its team, recognizing and celebrating that commitment. They are an equal opportunity employer and promote diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

Philippines Unlimited PTO

  • Manage a portfolio of customer accounts to ensure timely collection of outstanding balances.
  • Communicate effectively and professionally with customers to resolve payment issues and reconcile accounts.
  • Maintain detailed records of communication and payment commitments in internal systems.

Loadsmart is an innovative logistics technology company valued at over $1 billion. They are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight.

US Unlimited PTO

  • Own the end-to-end order-to-cash cycle, including credit assessments, collections strategy, and billing operations, ensuring accuracy and timeliness across all revenue streams.
  • Set and enforce credit policies, manage credit risk exposure with data-driven frameworks, and lead a team of two reports.
  • Drive collections strategy, aging management, dispute resolution, DSO reduction, and partner with Sales and Revenue Accounting to resolve billing discrepancies.

Life360's mission is to keep people close to the ones they love, with a mobile app, Tile tracking devices, and Pet GPS tracker. Life360 has more than 500 remote-first employees and a mission-driven culture focused on high integrity and direct communication.

US Unlimited PTO

  • Oversee the invoicing process, ensuring accurate and timely invoicing, and work directly with customers to ensure accuracy.
  • Handle high-volume data entry for daily and monthly invoices, maintain master files, and perform data quality assurance.
  • Resolve billing discrepancies, respond to customer inquiries, and collaborate with sales and customer success teams.

We are a profitable growth-stage company building industry-leading martech and data products for the PropTech space. Our fully remote team of 100+ across the U.S. operates on a strict no a**holes policy and we take our work seriously, but not ourselves.

  • Participation in the LUCA Digital Finance O2C Stream with major responsibility over Accounts Receivable, Invoicing and Banking.
  • Be integral part of a LUCA Digital Finance roll-out team during country deployment phase.
  • Responsible for system testing and coordination of proper defect resolution by implementation partner.

METRO Global Solution Center believes accounting is more than just numbers; it's about creating impactful solutions and driving meaningful change. They are a proud member of the METRO/MAKRO family, a leading international wholesaler with over 86,000 employees across 30+ countries, and are committed to excellence and innovation.

US

  • Serve as primary point of contact for assigned client accounts.
  • Build and maintain strong, long-term client relationships.
  • Support accounts payable processes, invoice tracking, and payment coordination.

Amber Labs delivers efficient finance, account management, and operational support solutions for businesses. We offer a remote-first, collaborative culture with professional development opportunities.

US

  • Coordinate the collection of delinquent payments for auto loan accounts through calls, emails, and text messages.
  • Service inbound customer calls and process payments while maintaining clear records.
  • Enforce compliance with collection standards and perform administrative functions.

Lendbuzz develops innovative technologies that provide underserved and overlooked borrowers with better access to credit. The company values diversity, independent thinking, and transparency, building a culture around these beliefs.

US

  • Own end-to-end billing operations across the full claims lifecycle.
  • Lead and manage a team of 4+ offshore support staff setting priorities, assigning workstreams, and reviewing output.
  • Manage a high volume of billing questions and escalations from vendors and internal teams.

Prosper Health aims to improve the lives of autistic and neurodivergent adults by delivering specialized mental health services covered by insurance. The company is experiencing rapid growth with a team of over 400 clinicians and a focus on high-ownership and mission-driven culture.

US

  • Serve as the primary financial and billing contact for caregivers during the onboarding process into behavioral health services.
  • Explain insurance benefits, coverage details, and estimated out-of-pocket costs in a clear and compassionate manner.
  • Respond to initial billing, insurance, and payment-related questions, escalating complex inquiries to appropriate insurance providers or internal teams.

Jobgether helps partner companies find candidates for their open positions. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

$53,592–$115,300/yr

  • Personally engage customers to resolve issues impacting account growth or retention.
  • Respond to customer inquiries via phone, email, and web with courtesy.
  • Contact patients and physicians to explain costs and obtain missing billing information.

BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. With over 700 employees, they were named one of America's Best Startup Employers for 2025 and are Great Place to Work certified.

$91,000–$110,000/yr
US Unlimited PTO

  • Reviewing and approving AR invoices, credit memos, and payments, ensuring accuracy in financial reporting.
  • Leading and mentoring a team of three direct reports, fostering professional development and promoting a collaborative culture.
  • Developing and improving departmental policies and procedures to drive efficiency, including leveraging AI tools.

Wpromote is a digital marketing agency that aims to push the boundaries of what’s possible in marketing. They are recognized as a Best Place to Work and are expanding their teams to bring new experts into the fold.

Global

  • Promote and sell BICS as a leading international Messaging Hub, managing messaging relationships and optimizing profitability across selling and buying activities.
  • Monitor traffic volumes daily, negotiate termination rates, and coordinate fraud management activities with customers and suppliers.
  • Facilitate cross-selling, ensure proper implementation of commercial relations, and coordinate financial, technical, legal, and administrative matters.

Tieto Tech Consulting is looking for a Senior Account Manager to join a project within a Telecom Team for client BICS, a global telecommunication enabler with a physical network stretching globally. The Tieto-BICS team has been growing since 2010 and offers long-term growth opportunities.

South Africa

  • Partner with Customer Success Managers on international service delivery for Workforce Mental Health customers.
  • Serve as subject matter expert on global nuances, resolving inquiries and leading international agenda items during customer meetings.
  • Proactively monitor account risk, develop mitigation strategies, and coordinate with internal teams and global networks.

Lyra Health provides mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million sessions of care and published more than 20 peer-reviewed studies.

US Unlimited PTO

  • Own the roadmap and backlog for your portfolio, prioritizing based on customer value and business impact.
  • Run continuous discovery with case managers, nurses, and authorization teams to become an expert on their problems.
  • Work cross-functionally with engineering, UX, and design to deliver and optimize workflows that keep residents covered and facilities paid.

PointClickCare is a leading health tech company that helps providers deliver exceptional care with the largest long-term and post-acute care dataset. Privately held and founder-led, the company serves over 30,000 provider organizations, reinvests significantly in R&D, and was recognized by Forbes as a top private cloud company.

US

  • Ensure accurate and timely billing and reimbursement by submitting clean claims to primary and secondary payers
  • Review, correct, and resubmit rejected or denied claims, track accounts receivable, and maintain detailed AR status reporting
  • Communicate regularly with insurance companies, providers, and internal teams to resolve billing issues and verify insurance eligibility

LUX Infusion reimagines infusion care to be more human, supportive, and connected, guiding patients through complex therapies. As a clinician-led U.S. organization, they foster an inclusive culture where every team member feels valued and empowered.

US

  • Drive collaboration and coordination with business functions to resolve escalated patient needs.
  • Manage a team that entails issuing tickets, responding to tickets, and escalating ticket issues.
  • Lead operational programs, projects, and initiatives that drive the sustaining business forward through patient resolution.

Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions.

US

  • Process vendor bills, expense reports and payment requests efficiently.
  • Monitor receivables amounts and assist with collections payment follow up.
  • Reconcile invoice discrepancies and coordinate with departments to resolve billing queries.

Aqua Blue Pools constructs swimming pools and outdoor living spaces, emphasizing outstanding customer care. They are committed to operational excellence and customer service, supported by contemporary systems and collaborative teams.

US

  • Serve as the primary liaison between Orca Bio and Authorized Treatment Centers, building trusted relationships with key stakeholders.
  • Coordinate treatment site readiness and operations, including identification, qualification, and product handling compliance.
  • Educate site personnel on approved therapies and clinical data while gathering market insights to inform strategy.

Orca Bio is a late-stage biotechnology company developing next-generation cell therapies to improve survival rates for blood cancer patients undergoing transplant. The company maintains a start-up culture with camaraderie and leadership by example, driven by passion, courage, and integrity.

$15–$18/hr
North America

  • Reviews accounts in assigned queue to determine next course of action required to resolve the delinquent account.
  • Utilize various skip tracing techniques and collection strategies to locate right parties
  • Negotiate payment terms and methods, often requiring probing questions of the consumer in order to better understand potential objections to payment.

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services.