Patient Care Coordinator

The Patient Care Coordinator role supports physicians, dietitians and patients and is critical to the company mission of outstanding clinical care. Key responsibilities include: Managing a panel of patients, answering questions and troubleshooting issues. Coordinating exceptional care, routing clinical questions/concerns, and finding resources about billing and coverage. Scheduling and rescheduling appointments, coordinating clinician schedules/availability. Regular outgoing patient communications to ensure engagement. Helping with prior authorization and prescription-related tasks. Providing administrative support for clinicians and feedback to improve operational tools and patient care.Contributing to special projects. An Associate’s or Bachelor’s degree is preferred; candidates with a Certified Medical Assistant (CMA) certification are strongly preferred also. A strong customer service drive, a passion for helping patients, and with efficient work flows. At least two years of experience in a fast-paced medical practice is required.